Cost options and terms of booking

New pricing structure effective from 1st May 2025:

1.        One block of six classes (one class at the same time each week) for £60 (a “Block Booking”). The conditions of a Block Booking are:

a.        A Block Booking must be paid for seven days before the first class of the six. The remaining five classes will then run consecutively until the sixth class has taken place.

b.       No carry-over, credits or refunds under any circumstances, save for the class not going ahead due to instructor unavailability. If you cannot attend the re-arranged class, you will be refunded £10 for the re-arranged class.

c.        As is the case now, any class may be covered by an alternative instructor.

d.       Once a Block Booking has been confirmed, your space on the classes is secured for six weeks, no need to secure a space via the poll. You will still need to confirm your attendance via the poll by midnight on the Sunday before each class for records of registration purposes. You are able to remove yourself from the register at any point, but AMB Physio-Pilates kindly asks you to inform her if you are sure you will not be attending one of your sessions within the block, for example if you are abroad, to allow the space to be offered to a drop-in client for this particular session.

e.        The Block Booking option equates to £10 per class. It offers those who can commit to six weeks of Pilates a guaranteed place on six consecutive classes at a discounted rate for their advanced commitment compared to the drop in price.

2.        A drop-in fee of £12 (a “Drop-In”). The conditions of a Drop-In are:

a.        After you secure a spot on the poll, you must make immediate payment.

b.       If you cancel your attendance more than 24 hours before the class start time, you can carry over one credit to the following week only, for either of the two class times, subject to securing a space on one of those classes. If you fail to secure a space on either class, you will lose your credit. Unfortunately, the time it would take AMB Physio-Pilates to manually keep track of credits beyond the following week is not viable and cannot make exceptions for individuals.

c.        If you cancel your attendance less than 24 hours before the class start time, for any reason whatsoever, you will lose your payment or credit and cannot carry this over to another class. Please do not ask AMB Physio-Pilates to consider your reasons for cancelling as it is not workable or fair to make individual exceptions to this rule and it is essential to have a cancellation policy to have a sustainable small business.

d.        Your space on any class is not guaranteed until you secure a space on the poll and make payment. A Drop-In is available on a first-come-first-served basis.

Current 6 week block start date: 6/05/2025- 10/06/2025. Closing date for this block option is: 28/04/2025 and deadline for payment is 29/04/2025.

Payment Details:

Please make payment to the below bank details, immediately after adding yourself to the class register.

Please note your space is not reserved until both steps are completed.

Bank details:

Mrs Ann-Marie Walton

HSBC Debit Account Newcastle upon Tyne branch

Account: 92543729     Sort Code:40-34-18 .

Please note there is no payment option available at the venue.